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Find out what your customers are actually saying.
Unstructured feedback is scattered, siloed, and unusable. We fix that.
Collect
Tag
Analyze






Features
Deep insights that you can actually act on.
Collect
Collect and tag customer interactions as they happen.
Automatically collect call transcripts, slack channels, support threads, and more, then automatically tag them the way you want.
November
Ingestion runs
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New data ingestion
Linked Projects
January 23, 2025

Integration Wizard

Editor Redesign
API v2
Animation Revamp
Organize
Link interactions to CRM data and ongoing projects.
Easily monitor customer reactions to launches, quickly estimate how much revenue a feature could unlock, and more.
Analyze
Prioritize features and uncover new insights.
Find out how many customers might actually want a new feature and discover new themes in incoming feedback.
New Insights
View All
Not linked to any current projects
New analytics dashboard is missing custom date filters from original dashboard
Missing integration with Triplewhale leading to lost deals in DTC vertical
Without two-way data sync, intelligence product creates too much additional work to be useful
January 23, 2025
Benefits